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Privacy Policy

Last updated: 6 July 2026

Mafilika Holdings & Innovation ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with South Africa's Protection of Personal Information Act (POPIA). This policy explains what information we collect, why we collect it, and how it is used and protected.

1. Information We Collect

We may collect the following information when you interact with our website, contact forms or WhatsApp number:

  • Your name, company name and job title
  • Contact details, including phone number, WhatsApp number and email address
  • Information you provide about your business and project requirements
  • Technical data such as IP address, browser type and pages visited, collected automatically for analytics purposes

2. How We Use Your Information

We use the information collected to:

  • Respond to enquiries, quote requests and strategy session bookings
  • Provide, operate and improve our websites, AI automation and marketing services
  • Send relevant updates, proposals or follow-ups related to your enquiry
  • Meet legal, accounting or regulatory requirements

3. WhatsApp & Messaging Communication

Where you contact us via WhatsApp, SMS or email, we use that information solely to respond to your enquiry and, where relevant, to follow up regarding your project. We do not sell or share your contact details with unrelated third parties.

4. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers (such as hosting providers or CRM platforms) strictly for the purpose of delivering our services, and only where those providers apply appropriate safeguards.

5. Data Security

We apply reasonable technical and organisational measures, including SSL encryption and secure hosting, to protect your information against loss, unauthorised access, or disclosure.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

7. Your Rights

Under POPIA, you have the right to request access to, correction of, or deletion of your personal information held by us. To exercise these rights, contact us using the details below.

8. Cookies & Analytics

Our website may use cookies and analytics tools to understand visitor behaviour and improve performance. You can disable cookies through your browser settings at any time.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

For any questions about this Privacy Policy or your personal information, contact us at:

Mafilika Holdings & Innovation
LOC 2589 Mokae Street, Utlwanang, Christiana, South Africa
WhatsApp: 071 785 3990

Mafilika.

Mafilika Holdings & Innovation builds websites, AI automation and lead generation systems for South African businesses that want to grow.

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